Process consulting involves a professional facilitator leading group discussions and using analytical methods or formal frameworks to identify problems or suggest more effective or efficient ways of performing business tasks. Process consultants usually work with senior management or project teams to development future strategies, identify best practices or implement plans that result in the achievement of designated objectives
One of the analytical tools used to initiate strategic planning with Boards involving dynamic relationships is Perceptual Mapping. Perceptual mapping is an analytical process developed to identify the critical factors affecting long-term business success. The process quickly and easily galvanizes diverse participant opinions into a unified agreement. Participants identify and force rank factors having the greatest impact on their business. The items are charted according to their current performance level. Through this fusion of current performance in high impact areas, a detailed map of critical success factors emerge.
The result - valuable resources are focused where they are needed most; and decision - makers are empowered to develop departmental goals and business objectives that fully support mission and strategy. Aligning all work efforts and resources optimizes organizational effectiveness.
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