Traditional management and customer service training are ineffective in building tangible links to on-the-job skills. Performance Path ® has developed Job Link™ to break the mold of the traditional generic employee classroom training concepts.
Job Link™ creates a closed loop between work needs, skill improvement training and supervisory follow up. The employee’s work skills are reviewed and strategic work needs are identified.
Job Link™ training modules are identified from skill clusters that relate to specific work needs. Participants are given self-assessment to further define and identify their capability level, and these areas are specifically targeted during training.
Job Link™ training creates a tangible link between specific on-the-job skills, job-linked training, and on-the-job performance.
Immediately upon return to work, each participant’s supervisor receives a copy of the employee’s performance improvement targets and together they review and select one or two high priority targets to implement, and a review date is set.
The supervisor uses an Incentive Cache™ to reinforce performance improvement and the supervisor may use an Incentive Cache™ to strengthen the transfer of new or improved skills demonstrated on-the-job.
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